Acceptable Quality Standards

No major appearance flaws such as heavy scratches or dents greater than 2mm on the top, left side, right side, front side, rear side, and bottom which remain visible when assembled;

Any internal flaws such as anodizing streaks, machining marks, and scratches are acceptable, provided they do not impact the functionality of the unit. The faces covered in this criterion include those covered and hidden after full assembly such as the inner faces of the case top half and plate surfaces;

Case can be properly assembled;

Board functions properly – including all parts and firmware;

Slight variances in anodizing and finish color between top and bottom cases;

Imperfections on exterior components not custom-produced for the keyboard, such as screws and rubber feet, which do not affect the functionality of the unit;

Imperfections to components which are not part of the keyboard itself upon assembly, such as packaging and included tools;

We reserve the rights to explain, partially refund and replacement if a keyboard is considered not acceptable supported by picture or video proof;

We strongly recommend everyone to record the entire process of box opening to protect your rights as buyer and package receiver.